Today we had a quality control meeting, where we discussed important things regarding rug cleaning, carpet cleaning and upholstery cleaning. Hunter Burnett showed us some before and after pictures that he had taken of a carpet cleaning he did the previous week- Wow! After all this time in business, I am still amazed at how these fabrics that you would think were ruined can be saved. Hunter is from Cleveland Tennessee, and does carpet, rug and upholstery cleaning in Chattanooga and even North Georgia.
We love our weekly quality control meetings, because they allow us to brainstorm and share ideas when it comes to doing a better job! Later, we cleaned some rugs in our facility. There were a couple of Oriental and hand made rugs, and several area rugs which all had pet urine in them. We have great success eliminating pet odor and stains from rugs.
After this, we cleaned out our vans, and restocked our trucks so that we have everything we need to have the best customer service possible!
All in all, a great day. We are looking forward to seeing what the rest of this week holds.